Food and Beverage Assistant

The Chelsea Townhouse, London (South West), London, SW3 2RP



About the role:

As Food & Beverage Assistant at The Chelsea Townhouse -, you are the reason  our Guests keep coming back for more. Our Food & Beverage Assistants work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return. 

You will be a team player able to deal with the pressure of running in a busy operation in The Chelsea Townhouse' Drawing Room ,striving for quality and perfection when looking after our guests. 

What Will You Be Doing?

  • To be confident that the service is at all times performed in a professional manner and to the style as specified by the Food & Beverage House Manager.
  • To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
  • To be aware and confident of your product knowledge of all services offered in the Hotel.
  • To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
  • To do mise en place, cleaning and service in the Restaurant. Understanding the importance of teamwork and flexibility within your role.
  • To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
  • To be confident to use guests' names at all times.
  • To ensure that service is discrete and efficient at all times using your integrity.

What's In It For You?

  • Monthly service charge
  • 29 days of annual leave, including bank holidays
  • Regular team gatherings and appreciation events
  • Complimentary team meals
  • Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
  • Exclusive team rates with London & Regional properties worldwide
  • Discounts on spa treatments and products
  • Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
  • Special gifts based on length of service
  • Team referral programme
  • Health cash plan
  • Complimentary dry cleaning
  • Access to our employee assistance programme
  • …and so much more.

If you find the buzz of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you!

The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.

Share:

Return to careers
Apply for this job