Spa Therapist - Full Time, live-in available

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich
history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace. 

Spa therapist - What's in it for you?

• £28,038.00 per annum (£13.47 per hour)
• Full time contract - 40 hours per week
• Annual service charge (circa 2,5k) (non-contractual)
• Commision on sales
• Live-in accommodation available near the hotel
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Aim of the Spa Therapist role

Provide exceptional treatments to all guests and members ensuring smooth operation, record keeping, and client well-being, to The Lygon Arms high standards.

Responsibilities of a Spa Therapist

• To be passionate and take pride in carrying out all treatments to the required standard, within the time guidelines and as booked by Reception.
• To behave in a discreet, respectful and confidential manner, with the highest standard of client care.
• To be confident in ensuring that product knowledge is well known and that the client's time is educative, therapeutic, and relaxing.
• To be confident in upselling the products during the treatments and ensure that the client receives your enthusiasm and knowledge.
• To be flexible if colleagues need help within other areas of the Spa i.e. Reception, Changing Rooms, understanding teamwork and flexibility.
• To take ownership working alone while in treatment and as part of a team to achieve department goals.

Spa Therapist - About you 

• Experience in providing high standards of face to face customer service and treatments
• Ideally Level 3 Beauty Therapy qualified
• You will have a keen eye for detail, organisational skills and will be well presented

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar& Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen & Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.