Cluster Reservations and Revenue Manager

What's in it for you?

• Monthly tronc
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with Relais & Chateaux properties worldwide
• Exclusive team rates with London & Regional properties worldwide
• Discounts on spa treatments and products
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Special gifts based on length of service
• Team referral programme
• Health cash plan
• Access to our employee assistance programme
• …and so much more.

What will you be doing?

Below are some of the duties and responsibilities of the Cluster Reservations and Revenue Manager at 11 Cadogan Gardens, The Apartments and The Chelsea Townhouse

• To assist in maximizing revenues through Management of all revenue streams, by implementing proactive, strategic selling strategies & action plans that are aimed to deliver budgeted revenues.
• Assisting with the development of the entire revenue function with a dynamic approach to improving working practice and communication with 11 Cadogan Gardens, The Apartments and The Chelsea Townhouse
• To be confident in ensuring techniques are applied to maximise revenues all revenue streams using the following tools:
• To take ownership and be responsible for yield managing the systems effectively, analyse conversion and C&E booking lead times, analyse market trends through STR reporting and ensure to monitor competitor performance and market share through appropriate reports
• Effective management of availability through all distribution channels
• To be confident and passionate in ensuring that every opportunity to sell across all hotels is understood and explored throughout the central sales team.
• To assist and produce accurate financial forecasts for 111 Cadogan Gardens, The Apartments and The Chelsea Townhouse
• Manage rate loading and rate mapping with third parties
• Efficiently handling requests for room rates
• Provide analytics to evaluate rates.
• To take pride in being an active role in developing and nurturing existing customer accounts.
• To lead, coach and develop the Reservations Team across 11 Cadogan Gardens and The Chelsea Townhouse.

If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please apply now, we'd love to hear from you!

11 Cadogan Gardens is a truly iconic 19th century boutique hotel in the heart of fashionable Chelsea. Behind its traditional Victorian facade lies a wealth of tradition, heritage and intrigue. This unique London hotel prides itself on giving guests a quintessentially British experience that exceeds every expectation.