Front of House / Luggage Porter

Join the Team at The Lygon Arms – A Historic Gem in the Heart of the Cotswolds!

Step into a role at one of the most iconic hotels in Broadway, often called “the jewel of the Cotswolds.” The Lygon Arms is a beautifully restored coaching inn with centuries of history, nestled in a picturesque village setting. With 86 individually styled bedrooms, serene gardens, a tranquil spa, and relaxed dining, we offer guests—and our team—a truly special experience.

Front of House / Luggage Porter – What’s in It for You?

• Salary: £25,459 per year
• Annual Service Charge: Approx. £3,500 (non-contractual)
• Complimentary Meals while on duty
• Employee Recognition Awards
• Healthcare Cashback Plan after probation
• Career Development with top training providers
• Exclusive Friends & Family Rates at Iconic Luxury Hotels
• 25% Discount on food and beverages
• Spa Discounts on treatments and products
• Refer-a-Friend Bonus
• Team Socials, Seasonal Gifts & More!

Front of House / Luggage Porter - About You

• You’re passionate about delivering exceptional guest service
• You thrive in a team and love going the extra mile
• You’re confident, enthusiastic, and a great communicator
• You’re detail-oriented, organised, and flexible

Front of House / Luggage Porter - Your Role & Responsibilities

• Be the welcoming face of the hotel, greeting guests with warmth and professionalism
• Ensure smooth and safe luggage handling to guest rooms
• Support conference setups and coordinate guest needs
• Maintain pristine public areas and assist across departments
• Create memorable moments through outstanding service

We’re looking for enthusiastic individuals who want to be part of something special. If you’re ready to bring your energy and passion to our team, apply now and start your journey with The Lygon Arms!

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar& Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen & Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.