Turndown Attendant - 20 hrs per week

Aim of the role:

As a member of the Houskeeping team covering across The Chelsea Townhouse & 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more. 

As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.

Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens & The Chelsea Townhouse:

• To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
• To provide servicing of guest rooms with checking and replenishing of guest amenities.
• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.

What we will offer you:

• What's In It For You?

  • Monthly service charge
  • 29 days of annual leave, including bank holidays (pro rata)
  • Regular team gatherings and appreciation events
  • Complimentary team meals
  • Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
  • Exclusive team rates with Relais & Chateaux properties worldwide
  • Exclusive team rates with London & Regional properties worldwide
  • Discounts on spa treatments and products
  • Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
  • Special gifts based on length of service
  • Team referral programme
  • Health cash plan
  • Complimentary dry cleaning
  • Participation in the cycle-to-work scheme
  • Access to our employee assistance programme
  • …and so much more.

*Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm

The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.