Spa Duty Manager
Cliveden House, Maidenhead, Berkshire, SL6 0JF
Spa Duty Manager - Cliveden House
Cliveden is unique. One of the world's finest luxury 5* hotels, our grand stately home is set in the heart of the Berkshire countryside, surrounded by 376 acres of magnificent formal gardens and parkland and with wonderful panoramic views over the River Thames.
Cliveden House is set in 376 acres of National Trust grounds and a short distance from London, Cliveden remains an extraordinary 5 star hotel that has to be experienced.
About you
- You will have experience in a luxury hospitality environment, where you have dealt with guests on a face to face level
- Must have good organisation skills & possess the ability to develop a team of receptionists, attendants and fitness professionals
- You will have a thorough knowledge and understanding of the standards expected in a luxury enviroment
- As the role is a reactive role, managing the daily operations, you will have a keen eye for details, and be efficient in managing situations from start to finish
Responsibilities
- Take pride in maintaining a high standard of presentation, professionalism, and friendliness at all times throughout the team
- Communicate all aspects of the day to day operations to the Reception team and other team/managers where appropriate using your integrity
- To hold regular meetings with the Reception team to ensure effective communication and control
- To attend regular meetings with the Spa Operations Manager
- To take responsibility for the cleanliness and maintenance of both reception areas
- To take ownership and complete a thorough daily walk round of all spa areas to ensure standards are maintained whilst monitoring maintenance needs
- Complete Therapist morning meeting whilst motivating the team
- Attend the Hotel morning meeting with appropriate paper work and figures
- Check the daily program of events and ensure the spa team is prepared
What's In It For You?
- Competitive Salary
- £5,500 estimated annual Tronc (non-contractual)
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Uniform provided
- Staff accommodation available if required
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme.
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- …and so much more
If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please apply now, we'd love to hear from you!
Cliveden’s story is one of over 350 years of powerful personalities, debaucherous parties and scandalous affairs. Built in 1666 by the 2nd Duke of Buckingham, as a gift to his mistress, Cliveden House has remained a pinnacle of intrigue and glamour throughout its illustrious history. The Grade I listed stately home retains much of the grandeur from its days as a private house, but this is mixed with an approachable and open welcome that instantly puts you at ease. Set in 376 acres of National Trust grounds and a short distance from London, Cliveden remains an extraordinary 5 star hotel that has to be experienced.