Maintenance and Estate Manager

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens, and relaxed dining experiences, there are so many ways to soak up the countryside pace. 

What's in it for you?

• £48,960 annual salary
• Monthly TRONC (estimated at £3k annually)
• Free team meals are included on duty
• Awards of Excellence recognition
• Length of service gifts
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Team Rate at our Iconic Hotels
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all Food and beverages
• Discounts on Spa treatments and products
• Refer a friend incentive
• Cycle to work scheme
• Employee assistance programme
• Team social events, seasonal gifts, and much more…

The Lygon Arms - Maintanance and Estate Manager - Aim of the role

To effectively and proactively uphold the high standards of maintenance and Health & Safety for the property and all its facilities.

The Lygon Arms - Maintanance and Estate Manager - Responsibilities

• To excel in property and facilities management, a hands-on, practical, and flexible approach is essential. 
  It is critical to understand and uphold your responsibilities under the Health & Safety at Work Act to ensure a safe environment for everyone.
• Familiarizing yourself with the Hotel's Fire Safety Procedures is not just a requirement; it’s a commitment to the safety and well-being of our guests and staff.
• Take ownership of the safety of all appliances, fixtures, and fittings. Ensure they comply with Health & Safety regulations; if alterations are needed, initiate them promptly, and if not feasible, report any issues to the General Manager for swift action.
• Regular collaboration with the General Manager helps determine job priorities, facilitating a seamless operation for the department while effectively communicating any potential challenges.
• Be an architect of the department's annual budget alongside the General Manager, ensuring that all spending aligns with our financial goals and constraints.
• Establish a long-term, impactful preventative maintenance plan that not only sustains operations but enhances our property’s value.
• Develop a proactive approach to general maintenance that preempts issues before they arise, showcasing our commitment to excellence.
• Embrace teamwork and flexibility, taking on any reasonable task as required by the General Manager, which fosters a collaborative and efficient work environment.
• Show respect and leadership by effectively managing the maintenance team’s personal and professional development—overseeing schedules, holiday requests, appraisals, trainings, and disciplinary measures with care.
• Be intuitive in delegating tasks within the maintenance team to ensure that all deadlines are met without compromising quality.
• Respond to emergency maintenance calls from all departments with pride, demonstrating the unwavering commitment to our hotel's operations.
• Exhibit flexibility and adaptability in adjusting to changing job priorities with short notice, while ensuring all critical maintenance tasks are completed promptly.
• When necessary, coordinate contractor engagements and raise purchase orders diligently to support our operations.
• Show enthusiasm by attending training sessions and senior management meetings regularly, sharing valuable insights with the team, and fostering a culture of continuous improvement.

Maintenance and Estate Manager - About you 

• An IOSH or NEBOSH qualification would be beneficial but not essential.
• Experience in writing and producing risk assessments, managing contractors, and ensuring fire safety.
• Extensive experience in leading diverse teams and managing external contractors.
• Significant experience in working proactively and applying a solution-focused approach to challenges.
• Proven ability to work well independently and as part of a larger team.
• Due to the nature of the role, strong financial acumen is key, with the ability to manage costs and project manage within tight budgets and deadlines.
• Plumbing trade qualification, BIFM or FM qualification and/or an NVQ Level 3 in electrical or mechanical maintenance would be advantageous but not essential.

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar& Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen & Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.