Duty Manager
The Chelsea Townhouse, London (South West), London, SW3 2RP
About the role:
As a Duty Manager supporting the Front Office and Food & Beverage teams across 11 Cadogan Gardens and The Chelsea Townhouse – the only Relais & Châteaux properties in London – you play a vital role in delivering exceptional guest experiences. Working closely with the management and service teams, you will ensure smooth day-to-day operations across both properties, maintaining the highest standards from breakfast through to dinner. Your leadership and presence on the floor will help create memorable moments for our guests, drive service excellence, and support our teams in exceeding expectations at every opportunity.
What we will offer you:
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais & Chateaux properties worldwide
- Exclusive team rates with London & Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Access to our employee assistance programme
- …and so much more.
If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you!
The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.